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AUDIT UX & CONSULTING

UX – CX Strat

Audit UX et competitive analysis

Obtain an inventory of your system with regard to market standards, the expectations of your customers and your specificities.

Vision cible et roadmap

Prioritize and plan the actions to be implemented for a better customer experience. Organize customer-centric agility.

Audit UX & Consulting
UX TESTS & STUDIES

Human insights

Comprendre

Des méthodes pour mieux comprendre vos clients, leurs usages, leurs parcours d’achat, et identifier des opportunités.

Décider

Faciliter la prise de décision en obtenant rapidement des réponses aux questions qui vous ralentissent.

Understand

Methods to better understand your customers, their uses, their buying journeys, and identify opportunities.

UX testing

experts

Etudes

internationales

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UX Tests & Studies
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Decide

Make decision-making easier by quickly getting answers to the questions that are slowing you down.

Etudes

international

UX testing

experts

SERVICE DESIGN

Think service

Defining the service and its use value

Respond to the what, who, when, and where of the service. By integrating your brand platform.

Define the operating system

Work with the context and the means of the organization to integrate the service into an existing one.

Launch a minimum viable product

Design a minimum viable service and plan actions to measure satisfaction.

Transform internal practices

Identify implementation obstacles and develop the organization according to customer needs.

Service design
UX-UI PROTOTYPING

Test and learn

Prototyping

Materialize the service with a rendering close to reality. Share a common and concrete vision of the service between the different project stakeholders.

UX-UI Prototyping

Test and iterate

Integrate users as often as possible into the service design process. Confront the service to target customers, and integrate their insights.

Tests and studies
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International UX

studies and tests

Explore digital uses in different cultures. Validate hypotheses or test biases to obtain the insights necessary for dialogue with your subsidiaries and partners.

Insights for change

The test n' learn methods of a UX research agency make it possible to involve clients and collaborators at all stages of the project.

Our method
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